k baji Terms and Conditions
Please read these terms in full before registering on this platform or using any of its services. Using the services means you agree to these terms.
These terms and conditions form a legally binding agreement between k baji and its users. You must read this carefully before using any of our services.
Introduction and Scope
k baji is an online gaming and sports betting platform serving users in Bangladesh. These terms and conditions ("Terms") apply to the k baji website and all related services. When a user creates an account on this platform or begins using any service, they are considered to have fully agreed to these Terms.
k baji reserves the right to change or update these Terms at any time. Continued use of the platform after any changes will be taken as acceptance of the revised Terms. Users are advised to check this page regularly.
For general information about k baji, the company, and our operations, visit our About Us page.
Eligibility and Age Requirement
2.1 Age Requirement
All casino and betting activities on k baji are available only to individuals aged 21 or above. Use of this platform by minors is strictly prohibited. At the time of registration, users must confirm that they are at least 21 years old.
2.2 Identity Verification
k baji may at any time request documents to verify a user's identity and age. If a user fails to provide accurate information or refuses to complete the verification process, k baji reserves the right to suspend or close the account.
2.3 Geographic Restrictions
Residents of countries or regions where online gaming is legally prohibited may not use this platform. Attempting to access the platform from a restricted area is considered a breach of k baji's terms, and the relevant account may be closed immediately.
Account Registration and Management
3.1 One Account Per User
Each user may open only one account. Operating multiple accounts under the same name, the same household, or the same IP address is explicitly prohibited. If multiple accounts are detected, the balances and bonuses across all those accounts may be forfeited.
3.2 Accuracy of Information
All details provided at registration — name, mobile number, date of birth — must be accurate and up to date. Providing false or misleading information may result in account termination. To update any details, users must submit a request through customer support.
3.3 Account Security
Users are fully responsible for keeping their username and password secure. Sharing login details with third parties is prohibited. If you suspect unauthorised access to your account, notify the k baji support team immediately. k baji will not be held responsible for theft or misuse of account credentials caused by the user's own negligence.
3.4 Closing an Account
Users may request to close their account at any time. Any available balance in the account may be withdrawn before the request is processed. k baji also reserves the right to close any account, with or without prior notice, under specific circumstances.
Deposits and Withdrawals
4.1 Deposit Rules
Deposits on k baji can be made via bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, several national banks are supported including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. The minimum deposit amount is ৳300. Only payment methods registered in the user's own name may be used.
4.2 Withdrawal Rules
Withdrawals are processed through the same payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳1,000. Processing a withdrawal typically takes between 15 minutes and 2 hours. Larger withdrawal amounts may require additional verification.
4.3 Source of Funds
Users must confirm that the funds they deposit come from a legitimate source and are not connected to money laundering or any other unlawful activity. If k baji identifies a suspicious transaction, the relevant account may be temporarily suspended for investigation.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New users can receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 adds a ৳1,500 bonus, giving a total balance of ৳2,500. Before withdrawing this bonus, a wagering requirement of ৳1,500 × 20 = ৳30,000 must be met. That means the bonus amount must be wagered a total of 20 times.
5.2 General Bonus Terms
- Each bonus offer may be claimed only once per user.
- Bonus funds are not the same as cash — they cannot be withdrawn before the wagering requirement is met.
- Bets placed using bonus funds may be restricted to specific games, as stated in the offer details.
- It is generally not possible to have more than one active bonus on an account at the same time — exceptions may apply in certain cases.
- k baji reserves the right to change or withdraw any bonus offer at any time.
5.3 VIP Program
Users can advance to higher VIP levels based on regular play. There are three levels — Bronze, Silver, and Gold. Weekly cashback benefits are available: Bronze members receive up to 0.5%, Silver members up to 1.0%, and Gold members up to 1.5% weekly cashback. Cashback is calculated on the total net loss for the week.
Acceptable Use of the Platform
6.1 Prohibited Activities
Users may not engage in the following activities:
- Using betting software, bots, or automated tools to gain an unfair advantage.
- Attempting to exploit technical errors or bugs to achieve abnormal winnings.
- Hacking accounts, phishing, or stealing another person's information through fraudulent means.
- Misusing bonuses or registering solely to obtain bonuses (bonus arbitrage).
- Attempting unauthorised access to the platform's technical infrastructure.
6.2 Validity of Transactions
Any funds incorrectly credited to a user's account due to a technical error in k baji's system will not be considered the user's funds. In such cases, k baji reserves the right to make corrections, even if the user has already placed bets using those funds.
6.3 Content and Communication
Sending offensive, inappropriate, or threatening messages through live chat or any other communication channel is prohibited. Users are required to treat k baji customer service representatives with respect.
Betting and Gaming Rules
7.1 Finality of Bets
Once a bet is confirmed, it cannot be changed or cancelled, unless k baji itself identifies a technical error. In live betting, odds change in real time and the odds at the moment a bet is accepted are final.
7.2 Cancelled or Suspended Results
If a sporting event or game is cancelled or indefinitely suspended for a valid reason, the related bet will be considered void and the stake will be returned. k baji reserves the right to make the final decision in such situations.
7.3 Changes to Odds
k baji may change odds at any time. The odds in effect at the time a bet is placed will apply. If incorrect odds are displayed due to a technical error, k baji reserves the right to void the bet.
7.4 Casino Games
k baji casino offers games from PG Soft, Pragmatic Play, JILI, Evolution, and other well-known providers. Each game has its own RTP and rules, which are visible in the game interface. Game results are determined by a Random Number Generator (RNG) and cannot be manipulated by any external party.
Data Protection and Privacy
k baji collects, stores, and processes users' personal information. Details on how this information is used, who it may be shared with, and what rights users have can be found in our Privacy Policy.
The platform uses SSL encryption to keep users' financial and personal information secure. User data is shared with third parties only when necessary for operating the service or meeting legal obligations.
Responsible Gaming
k baji believes gaming is a form of entertainment and should never be treated as a reliable source of income. We encourage users to enjoy themselves within their limits.
If any user feels their gaming habits are getting out of control, they can request deposit limits, a temporary break, or self-exclusion. Responsible gaming guidelines and ways to protect yourself are discussed in detail on the relevant page.
Please note: this platform is for individuals aged 21 and above only. Minors are not permitted to access it.
Limitation of Liability
10.1 Service Availability
k baji aims to provide its services without interruption. However, temporary outages may occur due to technical maintenance, server issues, or other reasons. k baji is not liable for any financial loss resulting from such events.
10.2 Third-Party Services
k baji is not directly responsible for issues arising from game provider studios, payment gateways, or other third-party services. However, k baji will cooperate fully to resolve any such issues.
10.3 User Decisions
All decisions made in betting or gaming are entirely the user's own. k baji does not advise on any specific game or bet and is not liable for any financial losses.
Intellectual Property Rights
All content on the k baji website — logos, graphics, text, software code, and design — is protected under k baji's intellectual property rights. Users may view this content for personal use but may not copy, distribute, or modify it for any commercial purpose.
Third-party games and content are subject to the intellectual property rights of their respective providers. Unauthorised use of such content is strictly prohibited.
Dispute Resolution
12.1 How to Submit a Complaint
If a user has a complaint about k baji's services, they should first contact the customer support team via live chat or email. k baji provides support in both Bengali and English, 24 hours a day, 7 days a week.
12.2 Final Decision
In all disputes, the decision of k baji's management will be considered final, unless both parties agree otherwise. k baji always reviews complaints in a fair and transparent manner.
Amendment of Terms
k baji may change any part of these Terms at any time. For significant changes, users will be notified via their account or registered email. Continued use of the platform after any changes will be taken as acceptance of the new terms.
If you have further questions about these Terms, answers to many common questions can be found on our FAQ page. For anything else, please contact customer support directly.
Need More Help?
If you have any questions about the Terms, our 24/7 customer support team is ready to assist.
Read the FAQ